FAQ
FAQ
Are we a manufacturer or a trading company?
We define our company as a supplier of comprehensive products and solutions
What certificates does the company have?
It has an ISO 9001:2015 certified company with REACH registration, AP 89-1, ROHS/EN71-3, FDA certification, SDS (European Standard) and other documents.
Will you look for an exclusive sales agent in a certain market?
We always strive to grow together with our partners and strive to achieve a win-win business relationship. After a period of cooperation, if both parties are reliable enough and have a greater vision, we will definitely be happy to have such an exclusive partner in a specific field.
Can we use the brand on the packaging? How to protect our customers?
We have always encouraged our customers to accept packaging with our brand labels, but we also respect our customers' requirements for neutral packaging. We cherish all the efforts of our customers, so all customers who choose to use label packaging will definitely be protected by our customers, and we have issued many agreements to strictly abide by this policy.
I have some products from other suppliers. Can I help arrange shipments together?
Not only a supplier of colorants, but also a comprehensive service provider. We are happy to help our customers. We are capable of providing related services such as logistics, quality control, factory inspection, etc.
What is the payment method?
From scratch, business development is mainly based on mutual trust. Sellers and suppliers will be caught in a dilemma because they will worry about quality or payment security. Therefore, all of our businesses are protected by CITIC Insurance, which allows us to even provide new buyers with payment terms. Of course, different payment methods mean different costs. But we can indeed provide financial support to our customers.
Can samples be provided for free?
Since the establishment of the company, we have been following the company's free sample policy. Due to the particularity of the product, we always say that there is no best product, but there is the most suitable product. Therefore, the acquisition of samples is very important to our customers, but also to maintain our brand reputation.
What is the minimum order quantity?
The principle of evaluating customers is not based on the number of purchases, but based on credibility and integrity, so all orders from tens of kilograms to the entire cabinet will receive the same respect and good care of employees.
What type of exhibition will you choose to participate in?
The exhibition is always a good opportunity to show us and meet new and old friends, usually you can find us at China Textile, China Plastics, ECS, K Show, ITMA or other specific local exhibitions. Update the exhibition information on the website in time.
What is the company's turnover?
We reached sales of 10 million U.S. dollars in 2016, and reached the bottleneck in the next two years, but after our new laboratory was established and sales policy adjusted, sales in 2020 and 2021 increased again on average 10%.
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Contact Us
ADD: Room 12A06,HengYi Building,No.1116,BeiHuanXi Rd, Hongtang, JiangBei,Ningbo, Zhejiang, China 315000
TEL: +86-13858268513
E-mail: chengzhao@nbchengzhao.com
julie@nbchengzhao.com
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